Exchange & Return Policy

Exchange Policy

We accept return and exchange requests within 7 days of receiving your order.

To be eligible for an exchange, the following conditions must be met:

Items must be unused, unworn, unwashed, and undamaged, with all original tags and labels intact.
The returned shipment must include the return label and invoice. Failure to comply with these conditions may result in delays or rejection of your request.
Customers are responsible for ensuring that the returned items match the exchange request. Any discrepancies will result in rejection of the request.
The customer bears the shipping cost for sending the product back for exchange.

We accept return and refund requests within 7 days of receiving your order.

To be eligible for a refund, the following conditions must be met:

Items must be unused, unworn, unwashed, and undamaged, with all original tags and labels intact.
The returned shipment must include the return label and invoice. Failure to comply with these conditions may result in delays or rejection of your request.
Refunds for orders placed via Tabby or Tamara are subject to the terms and conditions of the payment gateway used.
Original delivery fees are non-refundable.
Once the conditions are met, please contact our support team via WhatsApp for assistance.